Microsoft 365 Secure Score: what to fix first

By Yaïr Knijn, Microsoft Certified Trainer — Updated 10 May 2026

Secure Score is useful only when it becomes a safe change plan. Chasing points blindly can break users, service accounts, legacy apps, and support workflows. The right first pass separates low-risk identity and admin fixes from changes that need testing.

Primary source checked on 2026-05-10: Microsoft Secure Score. Use the Microsoft page as the final source of truth before booking an exam or committing a remediation plan.

Who this is for

  • Microsoft 365 admins who inherited a tenant with a low or noisy Secure Score.
  • Security teams preparing a quick-win backlog before an audit or management review.
  • IT leads who need a practical order of operations instead of a screenshot of a score.

What to work on first

  • Start with admin hygiene: emergency access accounts, privileged role count, MFA coverage, and inactive admins.
  • Then handle low-risk baseline controls: audit logging, mailbox protections, safe links, safe attachments, and external sharing review.
  • Treat Conditional Access, legacy authentication blocking, DLP, and device compliance as tested changes with rollback plans.

Team training angle

A Secure Score workshop should not end with points. It should end with owners, risk levels, change windows, evidence links, and a before-and-after posture report.

One-week action plan

  • Day 1: export Secure Score actions and group them by identity, email, device, data, and admin controls.
  • Day 2: mark each action quick win, test first, policy decision, or not applicable.
  • Day 3: implement admin and audit hygiene.
  • Day 4: pilot Conditional Access and email protection changes with a small group.
  • Day 5: write the remediation backlog and evidence pack.

Where Cloud Evolvers fits

Cloud Evolvers can run a Microsoft 365 Secure Score sprint that turns the score into safe changes and evidence your team can defend.

Need a first Microsoft cloud compliance backlog? Run the free readiness scanner.

Run the readiness scanner

Frequently asked questions

Should we fix every Secure Score recommendation?

No. Some recommendations need business approval, licensing, testing, or compensating controls. Use Secure Score as a prioritization source, not an automatic change script.

What Secure Score actions usually come first?

Admin MFA, privileged role cleanup, audit settings, identity protection basics, and low-risk email protections usually come before disruptive access or device policy changes.